When the product catalog has grown to contain thousands of items, it can be a massive undertaking to choose the correct / appropriate product(s) according to specifications and requirements. This is particularly an issue when onboarding a new sales person. With this Guided Selling feature, the sales person only needs to fill up a simple ‘Questionnaire’ form and Manufacturing Sales Platform (MSP) will present the appropriate products that fits the parameters (selected answers).
As administrators can define their own questions and answers according to their frequently-used scenario, this feature can be adapted for different use-cases in different industry verticals, across different subscribers.
The following terms and phrases are commonly used in the context of MSP Guided Selling feature. Each of them is followed by a brief description
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Term / Phrase |
Description |
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Question Set |
A Question Set is group of Questions and Answers, for guiding the sales person to find a relevant product or set of products. A Question Set is created and managed by Admin users, and once activated can accessed by the Sales people. |
|
Question |
A Question has multiple answers, each of which can be linked to another question. This forms a chain of questions. |
|
Answer |
An Answer can be linked to Products, either directly or indirectly through Product Tags. At the end of the Question Set, all the Products linked to the selected Answers will be listed. |
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