This feature enables a system to maintain user preferences at system level. User preferences set at system level are overridden by specific user’s user preferences (if set at user level).
For example, consider user preference “Receive Notification Email” and suppose system admin has set this user preference at system level to be “true”. Suppose two users in the system, “Sales Representative” and “Sales Manager”. “Sales Representative” has set this preference to be “false” in his user preference where as “Sales Manager” has not set the preference. In this scenario, when “Sales Representative” logs into the system, the value for user preference would be “false” (overriding the system level user preference) whereas when “Sales Manager” logs in, his value would be “true” (inherited from system level user preference).
Configuring System User Preferences
System user preferences can be configured by system admin under Administration -> Operation Settings -> System Default (applicable only to those preferences that are not set)
Mass Update User Preferences
System admin can set user preferences on behalf of users. Admin can enter mass update view, selects the users that he/she wants to update their preferences on behalf.
Step 1: Administration -> User Management, select users and click on mass update button,
Step 2: Update user preferences and click “Apply”,