Meetings represent physical or virtual appointments with a group of attendees (compared to a phone call which is a one-to-one conversation; see next section to learn more about phone calls) and can be used to track historic appointments, capture meeting outcomes (such as decisions made, meeting minutes or follow-ups, etc.), as well as schedule new appointments in the future. With integration into a Groupware solution such as MS outlook 365, users can also sync their calendar items to allow for appropriate scheduling.
The user creating a meeting is maintained as the appointment’s organizer, priority is defaulted to ‘Medium’ and the status is set to ‘New’. All fields including their values can be localized.
The status for activities of type ‘Meeting’ can be configured under ‘Administration’ -> ‘Master Data Management’ -> ‘Activity Meeting Status’:
*NOTE: Currently, the status cannot be changed; a future release will cater for the same.