Introduction to Equipment

Introduction

The equipment represents a (serialized) product that has been delivered to or installed at a customer location, e.g. a machine with configuration data. Equipment comes in a hierarchical structure, meaning that it can have child equipment and/or parent equipment as indicated in the following figure:

Every Equipment also has a referenced product which it represents. E.g. the equipment ABC in the above picture is a specific laser printer that is uniquely identifiable by its serial number. It also shows the customer that it is linked to as well as the address where it is installed.

This printer now has multiple sub equipment that are also identifiable via a serial number (e.g. a unique printer stand or additional accessories). Equipment however can also reference products as highlighted in yellow color. These products are regular materials that do not have location information or a serial number (e.g. ink or toner cartridges).

Equipment Object

A new work center has been added to the navigation bar to access the respective object:

First introduced in 20/05, the Saved Search functionality allows administrators to configure search expressions that are executed on a regular basis. As a default, we ships with the following pre-configured Saved Searches for equipment:

The equipment detail view is depicted in the following image:

The following tabs are available to list additional information:

Equipment related to an account can also be displayed from the account view, tab ‘Equipment’:

Configuration 

Equipment Category defines the type (or category) of the equipment similar to the product category and can be configured under ‘Administration’ -> ‘Master Data’ -> ‘Equipment Category’

The Equipment Status defines the status of an equipment (e.g. active, installed, inactive, etc.). It can be configured under ‘Administration’ -> ‘Master Data’ -> ‘Equipment Status’.