How can I check if SSC is running? – In Mind Cloud

Go to Administration->Content Management->conf->application.properties to check whether the system is running with SSC or not and check below three properties.
• spring.profiles.active= ssc
• com.imc.webapp.app.ssc.enabled=true
• com.imc.webapp.app.ssc.ppwhitelist= ZCPQ01
where ZCPQ01 is the pricing procedure name, it can be changed according to user specific system.

Alternatively, this can be done via the JMX console from the SAP cloud platform cockpit.

From the JMX console, users can do the following operations:

Abbreviation	Description
addToPricingProcedureWhitelist	Add a new pricing procedure to the pricing procedure white list.
getAutomaticSync	Return the automaticSync value. If the value is true, knowledge and pricing procedures will be refreshed automatically.
getErrorCount	Returns the error count of the executed task.
getPricingProcedureWhitelist	Get all the pricing procedures in the white list.
getTimeout	Returns the time out value.
ping	Ping to the backend. Do a connection test to the “SPACE” destination.
refreshKnowledgeBases	Refresh all the knowledge bases.
refreshPricingProcedures	Refresh all the pricing procedures.
removeFromPricingProcedureWhitelist	Remove a pricing procedure from the white list.
removeKbFromCache	Remove a knowledgebase from the cache.
setAutomaticSync	Set value to automaticSync. The default value is true.
setTimeout	Set time out to refresh the pricing procedure or refresh knowledgebase. The default timeout is 14 minutes.

Try to adjust the timeout if the system is unable to get all the knowledge base and time out an exception in log.