There are a few different ways of finding the right product on Commerce. The different options are explained in more detail in this article. For more details, refer to 'Process Overview: Commerce Login & Landing Page'.
On the landing page, user(s) may search a product with name or id. The feature also enables 'Recent Search History' in the event of searching for past products.
On the landing page, click on the icon :
User(s) will be directed to the 'Advanced Search' page where searched item can be added directly into their cart by clicking on the icon :
Search results can be further refined to a specific results through selecting the options available on the left-hand side of the page:
Navigation via Product Categories
Clicking on ‘Spare Parts’ or ‘Consumables’ from the top navigation bar also allows user(s) to browse the product catalog via product categories as well as refining based on the options available on the left-hand side of the page:
Note: If the administrator had assigned certain product categories against the navigation links in the header, the user will then be able to view the assigned categories when clicking tab such as ‘Consumables’.
For additional information, refer to ‘Global Settings’.
Navigation via Equipment
Select 'My Equipment' at the top navigation bar to view equipment associated to the user’s company. The items shown can be further refined to a specific results through selecting the options available on the left-hand side of the page:
Only items with the icon enables user to navigate to the 'Visual Product Finder' page:
Upon clicking on any item, user(s) will be directed to the next page where the item can be further refined either by clicking on the icon (if applicable) OR selecting the options available on the left-hand side of the page:
Navigation via Visual Product Finder
When you open up a product and navigate through it via the Visual Product Finder, you will be able to view its components which would be highlighted on a the product image with hotspots. These hotspots can be clicked or if you hover over them, the respective hotspot would highlight the respective product component in the list of items on the right hand side of the screen. If you click on any of these hotspots the corresponding item would be highlighted and you can add it to the cart. As you add more products/items to the cart you will notice that the number of items in the cart will increment.
If you have added one of these items to your cart, you will notice that the shopping cart icon for that line item would be greyed out. You can only change the quantity of these items/products during your checkout process.
Related products are shown in the ‘You May Also Like’ area. This can be seen at the bottom of the page and suggests relevant or recommended products based on the product that you are currently viewing or have selected/added to your cart.
This is important in engaging customers to make additional purchases. As an administrator you can configure the 'You May Also Like' area that is displayed to your customers so that you can spike their interest whilst they are viewing products or in the checkout process.
This is configured via Products using the ‘Related Products’ tab on the product itself:
You can add other products that are related to a product by adding them by using the + (plus) icon. Once you click on the icon it will ask you to choose the product that you wish to make this product related to, so you will need to choose the right item using the ERP ID. You can also add attachments and images for these related products as well.