The product details are read from the product object. The following figure illustrates the main product information:
You can also have a larger view of the product image by clicking on the image and you can refer to 'Recommended Image Sizes' to ensure that the images displayed are in the right formats and sizes for an optimized and good experience for your Commerce users. User(s) may also add the product in specified quantities into the cart.
The following actions may be available for each product (depending on the respective product configuration; refer to 'Product Master Pre-Requisites' for additional information):
|Add-to-Cart icon shown for non-configurable products. When clicked, the respective product is added to the cart for order or inquiry.|
|Add-to-Cart-&-Configure shown for configurable products. When clicked, the respective product is added into the inquiry section of the cart and the configuration UI is loaded. As we do not support ordering configurable product directly via commerce, this action is only visible if Inquiry process has been enabled.|
|Configure icon used in the line-item view of the inquiry section of the shopping cart. When clicked, it will launch the configuration again to view or edit.|
|The duplicate icon is used in the line-item view of the inquiry section of the shopping cart. When clicked, the selected product will automatically be added to the shopping cart list. If the item is configurable, this icon is helpful to apply different configurations of the same product in an orderly.|
Configure the Variant icon is only available for classified products with KMAT references. Using this action you can Customize variants to offer the best-match product. The KMAT shall be added to the cart and the configuration shall be copied from the variant. User(s) will still be allowed to edit the configurations and submit an inquiry.
As we do not support ordering configurable product directly via commerce, this action is only visible if Inquiry process has been enabled.
|Visual Product Finder shows up if an interactive image is maintained. Only applicable for Equipment & Materials with Classification value = Product (i.e. not applicable for product with classification = consumables). For more information, refer to 'Configuring the Visual Product Finder' and 'Navigation via Visual Product Finder'.|
Refer to the following for additional configuration capabilities:
- You may refer to 'Product Master Pre-Requisites' for additional information on how to maintain / control product images and attachments.
- You may refer to 'Screen Configuration Maintenance' for screen configuration.
Variant comparison at a glance
Material variants are often created and used for popular and fast-moving combinations of characteristic attributes, enabling businesses to make a stock strategy. Sales representatives can ensure their customers are presented with the closest options to choose between. This feature allows up to 5 variants for comparison.
- Simplified process of selecting the right variant of a product.
- Users can be more confident that they have made the best purchase after perusing the product catalog and all relevant options.
- Less hand-holding is required from sales reps as customers feel more independent
The variants are linked to KMAT and preferably belong to the same main category. For more information, refer to 'Assistive Selling - Material Variant Finder'.
Product List Page
Browsing on the products allows the user(s) to select up to 5 products for comparison and may deselect by clicking on the cross icon (see 'active area for product deletion'). Once the desired products have been selected, click on the 'Compare' button to navigate to the comparison page.
User(s) may also have the option to view the available products in grid or list view by clicking on either icon
User(s) may select existing variants based on the required standard with customization options. This ensures the request is kept close to standard variants. With faster time to value, approximately 90% of production can be done in advance with the remaining open to special requests on top of variants. With this feature made available, it is a helpful starting point for Commerce users to begin their product configuration process.
Compare Variant page
The image below shows the landing on the linked KMAT with config copied over from Variant:
Submit Inquiry Page
Before submitting an inquiry, the user(s) may also configure the selected product by clicking on the icon (if applicable).