The Commerce application allows customers to submit inquiries and request for quotes. Users can browse configurable products (e.g. machines) and enter a configuration process leveraging In Mind Cloud's CPQ features (refer to 'The New Configurator UI - Workspace' for additional information).
Note: As of release 21/02, this has been released as a Beta feature. which is available for select ramp-up customers only. Beta functionality is not officially supported by In Mind Cloud.
Enabling Commerce Inquiry
In order to use this feature, under 'Administration' -> 'SettingBoolean' -> 'Enable Commerce Inquiry' flag must be set to True:
Product Pre-Requisites for the Inquiry Process
The right pre-requisites need to be maintained on a Product in MX before they can be configured and inquired for by Commerce users in addition to the regular product master pre-requisites for Commerce (refer to 'Product Master Pre-Requisites' for additional information). These pre-requisites are:
- The product attribute 'Classification' needs to be Product
- It must be a configurable product, meaning it needs to have a valid knowledge base (refer to 'Product Rules Definition' for additional information) and the flag 'Classified' needs to be set to False